Subscriptions policy

• Each time you are billed with the subscription, you will receive a copy of the payment invoice by email. The email you receive includes a link to your subscription account page where you can change or cancel your subscription.

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• Our subscription plan prices may change. We will notify you at least 30 days before any changes take effect.

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• Your subscription applies to the registration and service for up to 100 products.

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• You agree to provide the product information requested by Indele Limited to comply with the requirements to act as your Authorised Representative in the United Kingdom.

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• You will be eligible to use our company name and address as your Authorised Representative only after returning a signed copy of the Agreement that is sent to you on confirming your subscription. The company name and address you should use on your products are shown on the Authorised Representative Agreement.

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• Our services will be cancelled if we do not receive your Subscription fee or any other fees due to us under this agreement by the relevant due date.

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• You may end this agreement at any time with a thirty (30) day notice period by sending us an email to commercial@indele.co.uk. If you end this agreement, we will confirm the date that this agreement will end. We will not give you a refund for any amounts you have paid in advance for the applicable Subscription period, and you must immediately pay all amounts you owe to us by the date this agreement ends. If you continue to use our services after the expiry of any Subscription period we will be entitled to charge you for such use at our then current applicable fees.

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• Our services may also be cancelled if you or we discover that the other has done something which is not allowed by this agreement, or has not done something that must be done, the one making such discovery can give the other written notice that the matter must be put right within 30 days. If the matter is put right in that time, no further action will be taken. If it is not put right in that time, the person who made the discovery may end this agreement upon giving the other notice in writing.

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• This agreement will automatically (i.e. without us having to tell you) and immediately end without refund if you become bankrupt (or something similar happens) or your business is not able to pay its debts, stops trading or becomes insolvent (or something similar happens). In those circumstances we will have no further obligation to you under this agreement and any monies due from you will become immediately due and payable.

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• No matter how this agreement ends, the information you store in our website remains your information and we will provide access in a format provided by our Subscriptions App Provider before the end of this agreement. If you wish to access your information after this agreement has ended, you agree to pay a reasonable charge for access, however, if your subscription has already ended your data may have been deleted.

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• In addition to our rights to end this agreement, we may also suspend your use of our services at any time if we do not receive payment in full when due or if we suspect you have breached any part of this agreement.

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• In the event this agreement is cancelled you will no longer be entitled to use our company name and address as your Authorised Representative on your products from the date of the cancelation.  

What else do you need to know?

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• If a court or similar body decides that any wording in this agreement cannot be enforced, that decision will not affect the rest of this agreement, which will remain binding on both parties. However, if the wording that cannot be enforced could be enforced if part of it is deleted, we will both treat the relevant part of the wording as if it is deleted.

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• If you or we fail to, or delay in, exercising any rights under this agreement, that will not mean that those rights cannot be exercised in the future.

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• Where either party is required to notify the other party by email, the party shall be deemed to have received the email on the first business day following transmission.

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